Pulse
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Guides, changelog, and the honest stuff — what we learned building Pulse internally, what our 30-day rollout looked like, what we'd do differently.
We're writing these as we roll Pulse out internally. Email us and we'll send the draft — most are a week or two away from a public version.
The exact sequence we used at Axelerant. Pilot with 15 people, run for 10 days, watch the Team Pulse canvas land on Monday, then open it up to everyone.
Email me the draft →Badges, streaks, leaderboards — every team engagement product has them, and every one of them feels cold. Here's what we do instead.
Email me the draft →Week-by-week. What to enable, what to measure, what to leave alone. The opt-out hygiene that builds trust.
Email me the draft →Why Pulse reads a chosen channel, what it paraphrases, what it never quotes, and why every suggestion waits for an admin thumbs-up.
Email me the draft →100 questions we've tested on a 154-person team. Response rates, vibe notes, and which ones to retire.
Email me the pack →A 20-minute talk on how to build an AI personalization layer that doesn't become creepy. Given internally at Axelerant.
Notify me when it's out →Every notable change. No marketing blurbs.
Pairing DMs now land in each recipient's local work hours (configurable per tenant). Users can DM Pulse "show my profile" or "delete my profile" to self-serve their consent. AI costs are tracked on a dashboard widget.
Pulse now writes a personalized follow-up after a watercooler reply (thread or DM, AI decides). Right after every watercooler post, the bot drops its own first reply to break the silence — optional and opt-outable.
Paste a CSV of past pairings into the admin panel. Pulse seeds the no-repeat rule so day-one pairings don't recycle recent intros — useful when migrating from any prior tool.
Participation, meeting rate, watercooler response rate, AI suggestion acceptance — each with stoplight colors. Dormant user list with a "send gentle nudge" action.
Pulse processes people's replies to build engagement profiles. We think the right model is transparent by default — so here's exactly what happens, and how to stop it.
Pulse reads your replies, paraphrases a short summary of your style, and uses that summary to write warmer follow-ups — and you can delete it at any time by typing "delete my profile".
Your Slack replies to Pulse's DMs and watercooler threads. Your reactions. Your opt-out preferences. Your Slack timezone.
Your DMs with other humans. Your Slack messages outside Pulse's own threads and channel posts. Any file attachments. Your name on anything outside the active admin dashboard.
Quote your words verbatim back to anyone. Train a model on your content. Sell your data. Send AI follow-ups if you've opted out. Reference health, family, finances, religion, or performance.
DM Pulse any of: "pause", "resume", "show my profile", "delete my profile". All changes take effect instantly — no admin dependency.
Email us. A real person on the Pulse team will answer within a day.
pulse@axelerant.comDonut is a solid product. Here's where Pulse is different — and where we're not.
Comparison reflects Pulse features that are live in the codebase today. Donut rows reflect their published documentation at the time of writing. We'll update this as either product changes.