Pricing

Priced for teams,
not committees.

One simple number per person, prorated as your workspace grows or shrinks. 14 days free to try.

Starter

For teams trying it out.

Free for 14 days
  • Up to 50 people
  • One pairing program + one watercooler
  • Newsletter check-ins with AI greetings
  • Engagement dashboard (participation + dormant users)
  • Email support
Start free

Enterprise

For orgs with compliance needs.

Custom
  • Everything in Team
  • Self-hosted option (Docker Compose)
  • Bring your own OAuth apps for Google / Microsoft / Zoom
  • Custom DPA · data residency
  • Dedicated success contact
  • Priority incident response
Talk to us
Questions people ask

Fair questions, straight answers.

What happens after the 14-day trial?

You'll get a heads-up before it ends. If you want to keep going, add a card (Stripe). If not, Pulse pauses cleanly — no data deletion, no countdown, no guilt-trip emails.

How does billing scale?

Per seat, prorated. Add a member mid-cycle, Stripe charges the proration. Remove a member, credit applies next invoice. Pulse syncs seat counts from Slack's member list automatically.

Can we self-host?

Yes, on Enterprise. Pulse is a Laravel 12 app with a Docker Compose file (app + queue + slack + scheduler + MySQL + Redis). Runs anywhere.

Does it need AI to work?

No. Every AI touchpoint has a deterministic fallback. Without an API key, pair starters come from your question bank, watercoolers get template openers, and personalization is off — you still get pairings, watercoolers, and newsletters.

Who pays for the AI tokens?

Included in Team pricing — we absorb reasonable usage. Every AI call writes a row to your workspace's ai_traces audit table with tokens, cost, and latency, so you can see what the AI is doing.

What about privacy?

Every person can DM Pulse delete my profile to wipe everything Pulse inferred about them. Opt-outs are hard gates in code — no AI override. Your replies are never used to train external models.

Is this a real product?

Built by Axelerant's People Care + engineering team. Incubating inside the Axelerant workspace before general release.

Still deciding?

The trial is 30 days. The setup is 2 minutes. The worst case is you leave mid-month with 154 coffee chats that wouldn't have happened otherwise.

Start free trial See the platform
Pulse vs Donut

How we compare, honestly.

Donut is a solid product. Here's where Pulse is different — and where we're not.

Capability
Pulse
Donut
1:1 intro pairings
✓ AI-scored by shared tags + activity balance
✓ Random shuffle
Watercooler questions
✓ Channel-aware AI, admin-approved with source permalinks
✓ Preset library
Team check-ins / newsletters
✓ Per-question DM threads, personalized greetings
Closed feedback loop
✓ 3-day post-meet DM feeds future matches
Calendar & Zoom
✓ Google / Outlook free-busy + Zoom auto-link
✓ Google / Outlook / Zoom
Per-program engagement insights
✓ Met-rate, AI lift vs rolling baseline, AI brief + starter per pair
Limited reporting
Self-serve opt-outs via Slack DM
✓ pause / snooze / don't-pair-me-with / delete-my-profile
✓ pause
AI transparency
✓ Per-call audit (tokens, cost, latency); rationale permalinks
Birthdays / anniversaries
— (not yet)
HRIS sync
— (not yet)
Self-hostable
✓ Docker Compose (Enterprise)
Starting price
$2 / person / month
≈ $3.90 / person / month

Comparison reflects Pulse features that are live in the codebase today. Donut rows reflect their published documentation at the time of writing. We'll update this as either product changes.